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Shipping

Free shipping on most trade-ins. Tracked end to end.

For trade-in offers at or above $100, NGW covers inbound shipping. Below that the cost is shown to you transparently — never surprises at the end.

How it works

1

Submit your trade-in

Pick the category, brand, model, and condition. We give you an instant offer.

2

Get your prepaid label

After you confirm, we email you a UPS shipping label within 24 hours. Print it at home or at any UPS Store.

3

Pack it safely

Use the dimensions and tips below. Drop the package off at any UPS location. Tracking starts the moment they scan it.

4

We verify & pay

Verification typically completes within 5 business days of arrival. Cash payouts go out the same week; store balance is credited immediately.

Package size limits

Stay within these dimensions and your label is covered. Anything bigger needs a custom quote.

CategoryLengthWidthHeightMax weightFlat rate*
Driver / Wood48"6"6"2 lbs$14.99
Iron / Wedge40"5"5"1.5 lbs$12.99
Putter38"5"4"1 lb$10.99
Hybrid44"5"5"1.5 lbs$12.99
Bag / Other36"6"6"2 lbs$14.99

*Applied only when your offer is below the free-shipping threshold. The exact amount is shown at confirmation, never after.

Packing tips

A well-packed club arrives faster, gets verified faster, and gets you paid faster.

Tracking is built in

From the moment UPS scans your package, every event shows up in your trade-in detail page. You can also click the tracking link and follow it on the carrier’s site directly. We notify you by email when the package arrives at our facility.

View my trade-ins